Q&A

How do I contact Vedic Vanna customer service?

If you have any question regarding your order on our website, please contact us at the following email: care@vedicvanna.com

And don't forget... For beauty questions, our experts are here to advice you via the email address: care@vedicvanna.com

  

Where can I receive my orders? What are the delivery costs and delivery times?

Vedic Vanna offers India at present, we are in process for worldwide delivery. However for outside India you can write to us at care@vedicvanna.com

All details of costs and delivery times by geographical area can be found on the Shipping & Returns page.

 

Which payment methods are accepted on Vedic Vanna site?

You can make payments on our site using a credit or debit card (Visa, Visa Electron, MasterCard and American Express) via PayU secure transaction server.

 

Is Vedic Vanna site secure?

Yes. Payments are made via the secure PayU payment system. The Vedic Vanna website does not take your banking information at any time.

 

How can I return or exchange a product?

On the website: Any Customer may request the exchange of his article within 14 days from the date of the order. Returns of orders shipped in India Address are at the customer's expense. Returns and Exchanges details can be found on the Deliveries & Returns page.

Other Marketplace: At present we sell through Vedic Vanna e-store, Amazon, Flipkart & Qtrove. In case you have bought Vedic Vanna products from any other platforms/sources apart from the above mentioned, it will be the sole responsibility of the customer/seller in terms of product quality & efficacy.

 

How can I access my account if I have forgotten my passwords?

Go to the login page and click “I’ve forgotten my password”. You will immediately be sent an email to create a new password.

 

How do I subscribe to the newsletter?

You can subscribe to our newsletter from the homepage of the site: at the bottom right, by entering your email directly in the box provided and then clicking on OK.

You will then be regularly informed about our news, our events and will thus be able to benefit from customized offers.